A candidate might ghost you for a variety of reasons. Perhaps they found another job, were not offered enough money, or lost interest in the role.

You might stop hearing from a candidate at any point in the hiring process, including after the candidate accepts a job offer. Typical reasons include the job was not what they expected, they do not want to return to the office, or they received another offer.

Fortunately, you can take steps to minimize candidate ghosting. These suggestions can help.

Minimize ghosting by following these steps when you don’t hear from candidates.

Follow Up  

Use a different communication channel to reach out to the candidate. Check-in to see where they are at in the decision-making process and whether you can do anything to help them.

If you do not receive a response within 24 hours, contact the candidate by phone, InMail, or direct message. These methods increase the odds of reaching the candidate, especially if your previous email accidentally went to their spam folder.

Stay Patient

Keep in mind that the candidate likely is busy and may not have had time to respond. Therefore, you should wait to make hiring decisions involving them.

Wait a few days before reaching out again. If the candidate does not respond, you can move on to other candidates. Be sure to revoke a job offer if one was given.

Maintain Records

Document your interactions with candidates. Include copies of emails exchanged and notes taken during interviews.

This documentation is especially important if the candidate ghosts you, then applies for a job in the future. You can refer to your records to make informed decisions about whether to interview the candidate.

Offer Incentives

Give candidates additional reasons to remain engaged throughout the hiring process. For instance, you might provide a signing bonus, referral bonus, or another perk to encourage candidates to progress and determine whether the role is right for them.

Evaluate Your Hiring Process

If you often don’t hear from candidates who expressed interest in a role, there may be issues with your hiring process. Perhaps you must create more compelling job descriptions, more quickly schedule interviews, or let candidates know what the next steps are.

Providing the best possible candidate experience increases engagement throughout your hiring process. The longer a candidate remains active in the process, the more likely they will accept a job offer and show up on Day 1.

Get Help from a Staffing Agency

Work with a local stagging agency that specializes in your industry. The agency can match you with qualified, vetted candidates who can begin producing in a short amount of time.

The staffing agency makes sure that candidates show up for interviews and work. The agency also follows up to ensure complete satisfaction with the placement. If you are not completely satisfied, you can request a replacement at no charge.

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